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CARE

  • Career category: Finance, Human Resources (HR), Programme/ Project design & management
  • Job type: Job
  • Experience level: 5-10 years
  • Organisation type: Civil Society
  • Remote option: Not Specified
  • Right to work requirements: Nationals-only contract
  • Remuneration: Remuneration not disclosed
  • Work schedule: Full-time
  • Length of contract: Not specified
  • Deadline: 10/11/2026
  • Location: Ukraine
GBV / VAWG Health PSEA/ Safeguarding
CARE UKRAINE
CARE’s response in Ukraine is implemented primarily through partnerships with Ukrainian civil society organisations, including women-led groups and women’s rights organisations that are deeply rooted in the communities they serve. More than 70% of CARE’s funding in Ukraine is channelled through national partners, strengthening local leadership and enabling sustainable, community-driven humanitarian action. Since the start of its operations in the country, CARE has partnered with over 20 national organisations, including Stabilization Support Services,  Girls, YurFem, East SOS, Avalyst, Women’s Perspective, and others.  

Job summary:
The Head of Support provides strategic, operational, and technical leadership across the organization’s core support functions, including Finance, Human Resources, and Operations Support.

The position reports directly to the Country Director and is a key member of the Senior Management Team (SMT), working closely with the Country Director, Heads of Programs and relevant counterparts within CARE Ukraine and CARE Deutschland.

The Head of Support directly supervises the Finance Manager, HR Manager, and Operations Support Coordinator and is responsible for ensuring that support functions are effectively managed, coordinated, compliant, cost-efficient, and responsive to program and operational needs.

The role combines senior management oversight with hands-on technical capacity. The position holder must be able to provide technical support, take operational decisions, and, when required, temporarily assume the core responsibilities of the Finance Manager, HR Manager, or Operations Support Coordinator to ensure continuity of critical business processes.

Role Objectives:
The position holder provides strategic and operational leadership across Finance, HR, and Operations Support, ensuring effective, compliant, and efficient support to program delivery. The role oversees support managers, ensures strong internal controls, risk management, business continuity, and fit-for-purpose processes, and promotes effective coordination between support and program functions. The position holder supports the Country Director and SMT in operational decision-making, and promotes an accountable, responsive, and service-oriented support function.

Requirements & Qualifications 
Mandatory criteria for longlisting:
  • Master's degree in finance, accounting, management, HR, supply chain, logistics, business administration, or another relevant field
  • minimum 5 years of relevant professional experience in operations, support services, or management
  • minimum 3 years of experience in a senior management or SMT-level position
  • demonstrated experience managing or overseeing multiple support functions
  • demonstrated hands-on technical experience in at least two core support functions, with the ability to temporarily assume key functional responsibilities when required
  • demonstrated experience in financial management, budgeting, forecasting, financial controls, and compliance
  • experience working in an international NGO and/or humanitarian organization
  • experience working in a complex, high-pressure, and/or emergency environment
  • demonstrated experience in risk management, internal controls, compliance, and business continuity
  • excellent coordination, communication, negotiation, and interpersonal skills
  • ability to work effectively with senior management, program teams, field offices, and external stakeholders
  • fluency in English

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