Consultant – Case Management System

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Dr. Denis Mukwege Foundation

Remote (global)
  • Career category: Advocacy/ Policy, Programme/ Project design & management
  • Job type: Consultancy
  • Experience level: 5-10 years
  • Organisation type: Civil Society
  • Remote option: Remote (global)
  • Right to work requirements: Not specified
  • Remuneration: Remuneration not disclosed
  • Length of contract: Temporary/ Fixed-term
  • Deadline: 23/08/2026
  • Location: Remote (global)
Health Sexual & reproductive rights (SRHR)
The Mukwege Foundation (MF) supports survivors of conflict-related sexual violence across four pillars of survivor support — medical care, psychological and psychosocial support, socio-economic reintegration, and legal support and access to justice — inspired by the holistic one-stop model of care developed at Panzi Hospital in Democratic Republic of Congo, by Dr Mukwege and his team. 

MF currently has no unified case nor data management system across its country programmes and projects. Data on survivors, services, and programme outcomes is generated, collected and stored, in disparate formats across country and project teams, limiting the ability to track cases longitudinally and generate consolidated reporting and analysis. MF is currently working on strengthening its data-management capacities and processes. To this end, MF is seeking a consultant to help clarify its case management needs and to identify, select, and begin implementing a fit-for-purpose solution, ideally one that fits seamlessly into the organisation’s existing environment, capacities and resources. 

Scope of the consultancy  
This consultancy has three objectives: 
  • Clarify and consolidate MF’s case management requirements, drawing on input from The Hague and identified country programmes for roll-out. 
  • Identify and evaluate existing case management tools suited to MF’s work, and support the selection of a preferred solution, ideally already within MF’s digital operating environment (Microsoft O365). 
  • Support MF in beginning to implement the selected tool, including testing with existing data and preparing for rollout across country programmes and representation offices. 

Consultant profile 
The Foundation is looking for a consultant or team with: 
  • Previous training or equivalent experience in information management systems. 
  • 7+ years experience selecting and implementing case or other information management systems in humanitarian, GBV, or protection contexts. 
  • Technical knowledge required for system configuration and testing. 
  • Practical experience with tools used for (SGBV) or other protection-related case management in in NGOs or UN agencies. 
  • Proven experience to facilitate requirements discussions with both management and operational staff. 
  • Understanding of data protection requirements applicable to sensitive protection data, including GDPR. 
  • Capability to work in both English and French is required  

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