MEMBERSHIP MANAGER (INDIVIDUALS)
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Eduxo - European Network for Democracy and Equality
Remote (global)- Job type: Volunteering
- Experience level: 0-2 years
- Organisation type: Civil Society
- Remote option: Remote (global)
- Right to work requirements: Anyone can apply
- Remuneration: Volunteer position (unpaid)
- Work schedule: Flexible
- Length of contract: Not specified
- Location: Belgium, Brussel
EDUXO – European Network for Democracy & Equality – is seeking an organised, proactive, and community-driven Membership Manager (Individuals) to oversee and grow our individual membership base across Europe.
This volunteer role is essential to strengthening EDUXO’s community, governance, and long-term sustainability, ensuring that every individual member feels welcomed, valued, informed, and empowered.
The Membership Manager (Individuals) coordinates all processes related to individual members — from onboarding to engagement — ensuring they have a meaningful experience within EDUXO.
You will work closely with the Membership Lead, Community Manager, HR Team, and the President. Your work will help build a dynamic, informed, and active community aligned with our feminist, youth-led mission.
Key Responsibilities
As Membership Manager (Individuals), you will:
This volunteer role is essential to strengthening EDUXO’s community, governance, and long-term sustainability, ensuring that every individual member feels welcomed, valued, informed, and empowered.
The Membership Manager (Individuals) coordinates all processes related to individual members — from onboarding to engagement — ensuring they have a meaningful experience within EDUXO.
You will work closely with the Membership Lead, Community Manager, HR Team, and the President. Your work will help build a dynamic, informed, and active community aligned with our feminist, youth-led mission.
Key Responsibilities
As Membership Manager (Individuals), you will:
- Coordinate the registration and onboarding of new individual members.
- Engage with members and ensure they receive timely updates, opportunities, and
- information.
- Manage membership renewals, records, and communications.
- Maintain an organised membership database, ensuring GDPR compliance.
- Draft and send communications tailored to members (emails, updates, briefs).
- Support the organisation of members-only events, workshops, and online sessions.
- Assist in monitoring member satisfaction and engagement levels.
- Collaborate with the Community Manager to welcome and integrate new members into
- EDUXO spaces.
- Produce short reports on membership trends and needs.
- Participate in monthly coordination meetings.
- Propose improvements to the member journey, benefits, and engagement strategies.
What You'll Work On
- Depending on availability and the membership cycle:
- Engagement campaigns for new members.
- Onboarding calls and welcome packages.
Members-only newsletters and updates.
Coordination with Events for member participation.
Support to governance moments where members hold voting rights.
Strengthening the sense of belonging within EDUXO’s community.
Identifying opportunities to increase membership value.
Requirements
- We are looking for someone who brings:
- Strong organisational and communication skills.
- A friendly, welcoming, and member-oriented mindset.
- Experience or interest in community management, membership systems, or volunteer coordination.
- Reliability, professionalism, and good interpersonal skills.
- Ability to work with spreadsheets (Excel/Sheets) and digital organisation tools.
- Alignment with feminist, intersectional, inclusive values.
- Motivation to support a youth-led European NGO.
- Knowledge of English (Italian/French are a plus).
- Experience in membership or community roles is an asset but not required.
What We Offer
As part of EDUXO, you will benefit from:
- Opportunity to support the growth of a fast-expanding European NGO.
- Direct engagement with EU institutions and networks.
- A volunteering / pro-bono international contract.
- Fully remote collaboration, with in-person opportunities in Brussels.
- Possibility to receive the EDUXO Badge as an Interest Group Representative to EU institutions.
- Flexible working time and autonomy in planning activities.
- Career Desk support with an HR expert.
- Free psychological support.
- Access to international high-level and networking events.
- Monthly internal trainings and opportunities to develop coordination and leadership skills.
- A meaningful role in a youth-led NGO shaping change in Europe.
- A supportive, feminist, inclusive community.
- Insurance coverage during in-person volunteering activities.
- As a member, you can apply for governance roles and participate in decision-making processes.
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