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- Career category: Programme/ Project design & management
- Job type: Job
- Experience level: 2-5 years
- Organisation type: Civil Society
- Remote option: No
- Right to work requirements: Right to work required in advance
- Remuneration: Remuneration not disclosed
- Work schedule: Part-time/ Pro-rata
- Length of contract: Temporary/ Fixed-term
- Deadline: 12/04/2026
- Location: Australia
LGBTQI+ rights/ SOGIESC
About the role
The QFamily suite of programs works with LGBTIQA+ children, young people (including from pre-birth up to the age of 18 years) and adults taking a whole of family approach, who are at risk for adverse health and wellbeing outcomes. The support is flexible and client-centred, and can include individual, dyadic, and/or family counselling, as well as therapeutic case management support.
The QFamily suite of programs works with LGBTIQA+ children, young people (including from pre-birth up to the age of 18 years) and adults taking a whole of family approach, who are at risk for adverse health and wellbeing outcomes. The support is flexible and client-centred, and can include individual, dyadic, and/or family counselling, as well as therapeutic case management support.
Your responsibilities
- Provide practice supervision to students and staff.
- Earn respect, influence and enable high performance from staff, and to promote a supportive, collaborative and motivated team culture.
- Contribute to Operational Planning to assist in achieving individual, team and organisational program outcomes, targets and KPIs as per contractual agreements with funders and those determined by Drummond Street.
- Monitor supervisee’s client feedback and respond to issues, including complaints from clients in accordance with DS policy and procedures.
- Implement communication mechanisms, including leadership, to ensure a free flow of information and ideas.
- Help to strengthen couple and family relationships and prevent relationship breakdown through the delivery of evidence based therapeutic interventions
- Provide centre based and outreach support for children, young people and their families that reduce risks and increases protective factors for a range of developmental outcomes.
- Conduct bio psycho-social assessments of family-based risk and protective factors associated with child mental health outcomes.
- Develop and implement individual case plans in collaboration with the client and their family, consistent with ds’ whole-of-family approach.
- Provide appropriate referral to both internal and external service providers to meet bio-psycho-social needs identified through the assessment process.
- Utilise evidence-based prevention and early intervention strategies and interventions that are holistic and family centred.
- Provide community engagement and development approaches to build supportive pathways for vulnerable communities and families
- Assertively engage client cohorts within LGBTIQA+ communities that have specific needs, including those considered socially marginalised or resource poor, to lessen the impact of social exclusion
- Contribute to the on-going development and evaluation of the QFamily program area.
Selection Criteria
- Social Work or similar undergraduate degree
- Demonstrated experience applying a range of treatment modalities in working with families with complex needs such as family violence, drug and alcohol and mental health issues
- Demonstrated experience and genuine interest in supporting wellbeing within LGBTIQA+ communities
- At least three years’ experience working within mental health, family violence, and/or family services systems and knowledge of complex and interconnected wellbeing issues
- Demonstrated capacity to work as part of a team and contribute actively to the viability and functions of a busy Family Relationship Agency
- Demonstrated capacity to provide counselling and complex case management, and to apply therapeutic skills
- Experience working as part of care teams, including alongside Child Protection
- A genuine interest and commitment to working with disadvantaged and marginalised families
- Experience in employing social justice principles in leadership roles
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