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The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms. 

 Support with cohort recruitment and onboarding: 
• Process and evaluate applications from prospective mentees and mentors within a specific timeframe, correspond with applicants to obtain further information where necessary. 
• Use the mentoring software to support with tracking users through the intake process, ensuring that users are in the right place and have appropriate tags, summaries, notes, etc. 
• Work closely with the Senior Programme Manager to ensure the correct matching criteria area is in place, matches are reviewed, and mass matches are made. 

Provision of support to mentors and mentees
 • Provide high-quality proactive and reactive relationship support to mentees and mentors using the mentoring software in a timely and professional fashion. 
• Provide coaching to mentees and mentors on mentoring techniques and promote the online support resources. 
• Maintain accurate records of mentor and mentee relationships on the mentoring software. 

Support with donor management and reporting 
• Complete any actions from donor meetings, and if required, circulate meeting minutes. 
• Coordinate feedback extracted from relationship support function and share with Senior Programme Manager at key intervals. 
• Maintain accurate records of donor engagement on Raiser’s Edge. 

Mentee referral partner management • Maintain accurate records of partner engagement on Raiser’s Edge. 
• Triage partner communications and allocate to appropriate team members. 

Learning Content
 • Curate learning content for mentees based on key themes they express interest in.
• Maintain the Mentoring e-library to ensure it has the latest versions of the resources. 
• Collect existing learning content around agreed topics and consolidate into regular LinkedIn content. 

 Communications 
• Update recruitment resources that are shared with mentee referral partners and donors during recruitment. 
• Update any communication materials to support cohort graduation preparation. 
• Be the key contact point within the Mentoring programme for any ad hoc communication requests from Foundation colleagues. 

 Person specification  
• Experience in delivering high quality, professional customer service.
• Experience of delivering administrative processes within tight deadlines. 
• Excellent attention to detail. 
• Excellent written and verbal communication skills. 
• Ability to work independently and proactively, you will have the confidence to deal with a wide variety of people, prioritise competing deadlines and comprehend complex situations quickly.