Care Coordinator / Counsellor

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ACON Health Limited

  • Career category: Health professional
  • Job type: Job
  • Experience level: Other (specified in job description)
  • Organisation type: Civil Society
  • Remote option: No
  • Right to work requirements: Right to work required in advance
  • Remuneration: AUD 93,053 AUD-AUD 95,055 AUD / yearly
  • Work schedule: Part-time/ Pro-rata
  • Length of contract: Temporary/ Fixed-term
  • Deadline: 22/02/2026
  • Location: Australia
Health LGBTQI+ rights/ SOGIESC
ACON Health
Job description
  • We’re on the lookout for a passionate individual to join our Care Coordinator/Counsellor team and provide critical support to LGBTQ+ people.
  • This isn’t just another care coordination and counselling role, it’s a chance to help shape how community-based services truly meet the needs of LGBTQ+ communities.
  • Part-time (42-56 hours per fortnight) role based in our Gadigal (Sydney) office.

What’s ACON’s Care Coordination team?


The Care Coordinator/Counselling team focuses on trauma-informed, culturally safe, client-led, short-term interventions to clients of diverse sexualities and/or genders, and people living with HIV. We also provide specialist support to people living with HIV, trans people, and people who are experiencing current suicidal ideation or have recently made a suicide attempt. LGBTQ+ communities are expansive and diverse and include LGBTQ+ people who are Aboriginal and/or Torres Strait Islander, culturally and linguistically diverse, on temporary visas, with disability, older, living in regional, rural and remote locations, at risk of incarceration or exiting imprisonment, and victim-survivors leaving violent situations.

We support LGBTQ+ people through counselling, case coordination, safety planning, advocacy, and referrals. We work to reduce barriers, challenge stigma, and strengthen pathways so that LGBTQ+ people can access the right support, at the right time.

Ok, so what’s the role?


As a Care Coordinator/Counsellor, you will:
  • Provide trauma-informed counselling and care coordination to LGBTQ+ people, including people who presenting with multiple or complex needs.
  • Support clients through safety planning, case management, and system navigation.
  • Build collaborative relationships with external services and advocate for inclusive responses for LGBTQ+ communities.
  • Contribute to service development and sector capacity building by feeding back community needs, trends, and best practice approaches.

Who are we looking for?

  • Someone experienced and qualified in social work, counselling, psychology or a related field, and eligibility for accreditation with appropriate professional body (e.g. AASW, AHPRA).
  • An individual who values inclusion and understands the unique barriers faced by LGBTQ+ communities, First Nations peoples, people from culturally diverse backgrounds, and people living with disability.
  • A compassionate, trauma-informed and strengths-based person, who is committed to working with people of diverse sexuality and/or genders, and people living with and affect by HIV.
  • Someone with strong care coordination and counselling skills, and the ability to balance empathy with professional boundaries.
  • An active collaborator who can also take initiative and work independently.

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