Community Manager
|
Centre for Health Education and Vulnerable Support (CHEVS)
Remote (local)- Career category: Comms/ Digital/ Media
- Job type: Job
- Experience level: 0-5 years
- Organisation type: Civil Society
- Remote option: Remote (local)
- Right to work requirements: Right to work required in advance
- Remuneration: $300 USD-$400 USD / monthly
- Work schedule: Full-time
- Length of contract: Temporary/ Fixed-term
- Location: Nigeria
ABOUT TECH4PRIDE
Tech4Pride equips young LGBTQI+ people with the practical tech skills, confidence, and community connections they need to thrive in the digital economy. This Initiative serves as an economic empowerment pathway — supporting queer youth to build sustainable livelihoods, increase their earning potential, and access opportunities within Africa’s rapidly growing tech ecosystem.
CORE RESPONSIBILITIES
1. Community Engagement & Learner Success
● Build and execute engagement strategies that prioritise two-way communication, ensuring learners feel seen, heard, and supported.
● Conduct regular check-ins and follow-ups with learners to ensure they are getting the needed attention, identifying at-risk participants, and offering resource navigation.
● Plan and execute Tech4Pride virtual and physical events (masterclasses, prep school, mixers, demo days) that foster connection, learning and community.
2. Operations & Application Management
● Lead the recruitment cycle for new cohorts, managing the Tech4Pride application process from launch to selection.
● Work closely with our learning partners and facilitators to ensure the curriculum is on track and that learners are meeting their milestones.
● Manage the day-to-day operations of the learning platforms (LMS/ Slack/Zoom/Google Meet), ensuring all materials and links are accessible.
● Manage the Tech4pride social Media platforms in collaboration with the communications team
3. Data & Collaboration
● Collaborate with the Insight and Learning team to collect, clean, and analyse data sets regarding learner performance and Program Impact.
● Gather qualitative and quantitative feedback to inform program improvements and reporting.
4. Strategy & Scale
● Work alongside the Tech Justice Advisor to identify growth opportunities and create new pathways to scale the Tech4Pride programme across Africa.
● Contribute to discussions on how to make the community self-sustaining and impactful in the long term.
JOB SPECIFICATIONS
• No specific professional certifications/licenses are required. CHEVS is degree agnostic, valuing practical experience and community-based expertise over formal degrees. We believe that the individuals from the communities we serve are the true experts in their own liberation
• At least 2-3 years of experience in community building, project coordination, or customer success.
• Proven experience managing distant learning programs, economic or educational initiatives.
• Experience working with data sets and collaborating with research/insight teams is an advantage.
• The candidate must be of African descent
• Residence in Nigeria is required
• Data Literacy: Ability to collect and analyse basic data sets to track learner progress.
• Project Management: Strong organisational skills to manage applications and partner timelines.
• Platform Management: Proficiency in Canva, Slack, Monday, Zoom, and Google Workspace.
• Strategic Thinking: Ability to look beyond daily tasks to support program scaling.
• Commitment: A strong commitment to CHEVS' feminist values and the rights of LGBTQIA+ persons
• Empathy: High emotional intelligence to support learners through challenges.
• Adaptability: Ability to work across different teams (Insights, Tech Justice, Economic Justice)
• Proactiveness: A self-starter who can identify gaps in engagement and fix them.
Tech4Pride equips young LGBTQI+ people with the practical tech skills, confidence, and community connections they need to thrive in the digital economy. This Initiative serves as an economic empowerment pathway — supporting queer youth to build sustainable livelihoods, increase their earning potential, and access opportunities within Africa’s rapidly growing tech ecosystem.
CORE RESPONSIBILITIES
1. Community Engagement & Learner Success
● Build and execute engagement strategies that prioritise two-way communication, ensuring learners feel seen, heard, and supported.
● Conduct regular check-ins and follow-ups with learners to ensure they are getting the needed attention, identifying at-risk participants, and offering resource navigation.
● Plan and execute Tech4Pride virtual and physical events (masterclasses, prep school, mixers, demo days) that foster connection, learning and community.
2. Operations & Application Management
● Lead the recruitment cycle for new cohorts, managing the Tech4Pride application process from launch to selection.
● Work closely with our learning partners and facilitators to ensure the curriculum is on track and that learners are meeting their milestones.
● Manage the day-to-day operations of the learning platforms (LMS/ Slack/Zoom/Google Meet), ensuring all materials and links are accessible.
● Manage the Tech4pride social Media platforms in collaboration with the communications team
3. Data & Collaboration
● Collaborate with the Insight and Learning team to collect, clean, and analyse data sets regarding learner performance and Program Impact.
● Gather qualitative and quantitative feedback to inform program improvements and reporting.
4. Strategy & Scale
● Work alongside the Tech Justice Advisor to identify growth opportunities and create new pathways to scale the Tech4Pride programme across Africa.
● Contribute to discussions on how to make the community self-sustaining and impactful in the long term.
JOB SPECIFICATIONS
• No specific professional certifications/licenses are required. CHEVS is degree agnostic, valuing practical experience and community-based expertise over formal degrees. We believe that the individuals from the communities we serve are the true experts in their own liberation
• At least 2-3 years of experience in community building, project coordination, or customer success.
• Proven experience managing distant learning programs, economic or educational initiatives.
• Experience working with data sets and collaborating with research/insight teams is an advantage.
• The candidate must be of African descent
• Residence in Nigeria is required
• Data Literacy: Ability to collect and analyse basic data sets to track learner progress.
• Project Management: Strong organisational skills to manage applications and partner timelines.
• Platform Management: Proficiency in Canva, Slack, Monday, Zoom, and Google Workspace.
• Strategic Thinking: Ability to look beyond daily tasks to support program scaling.
• Commitment: A strong commitment to CHEVS' feminist values and the rights of LGBTQIA+ persons
• Empathy: High emotional intelligence to support learners through challenges.
• Adaptability: Ability to work across different teams (Insights, Tech Justice, Economic Justice)
• Proactiveness: A self-starter who can identify gaps in engagement and fix them.
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