Data and Monitoring Officer
|
Women in Prison
Hybrid- Career category: Monitoring & Evaluation /MEAL, Research/ Data analysis
- Job type: Job
- Experience level: 0-5 years
- Organisation type: Civil Society
- Remote option: Hybrid
- Right to work requirements: Right to work required in advance
- Remuneration: £25,874 GBP-£29,864 GBP / monthly
- Work schedule: Full-time
- Length of contract: Temporary/ Fixed-term
- Deadline: 22/04/2025
- Location: United Kingdom
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Duties and key responsibilities
1. Hold responsibility for case management user administration and routine technical support
• Set up and manage users on our case management system In-Form (on the Salesforce platform)
• Provide routine, ongoing technical support to colleagues by being the first point of contact for user queries
• Liaise with database provider, as needed, to resolve issues
2 .Support programmes teams to effectively use the case management system by providing training and guidance
• Deliver database induction training to new members of staff
• Keep up to date and continuously improve toolkits and guidance for users
• Contribute towards fostering a culture of learning and understanding about the value of data and impact measurement across staff teams
3.Support programme managers and the wider organisation with effective reporting by ensuring data monitoring systems and processes are being utilised to their full potential and data sets are of a high quality
• Support programme managers with project monitoring and case reviews using reports and dashboards
• Routinely monitor data collection across projects and undertake ongoing data cleansing to ensure WIP’s data sets are of a high quality
• Undertake data archiving in line with WIP’s archiving and retention policy
4. Support gathering women’s voices and experiences in order to understand the women who are using WIPs services, and the outcomes and impact of our programmes
• Set up and maintain a bank of women’s experiences from across WIP programmes, working with colleagues in programmes and influencing team
• Working with colleagues to find other creative, qualitative, ways of capturing women’s voices and stories to empower women and show impact of WIP’s services
The job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person Specification:
Skills and Experience
• Experience of data collection, monitoring and evaluation within a service delivery context, or transferrable skills
• Experience of databases such as Salesforce, or the ability to quickly get familiar with new systems as needed
• A proactive approach, effective problem-solving skills and ability to work on own initiative, with minimal supervision
• Effective time management skills, with ability to manage multiple demands and resolve conflicting priorities
• Great attention to detail
•Understanding of support work with women facing multiple barriers, and the challenges associated with collating data for this client group
• Knowledge of GDPR and an understanding of its importance for this role
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Duties and key responsibilities
1. Hold responsibility for case management user administration and routine technical support
• Set up and manage users on our case management system In-Form (on the Salesforce platform)
• Provide routine, ongoing technical support to colleagues by being the first point of contact for user queries
• Liaise with database provider, as needed, to resolve issues
2 .Support programmes teams to effectively use the case management system by providing training and guidance
• Deliver database induction training to new members of staff
• Keep up to date and continuously improve toolkits and guidance for users
• Contribute towards fostering a culture of learning and understanding about the value of data and impact measurement across staff teams
3.Support programme managers and the wider organisation with effective reporting by ensuring data monitoring systems and processes are being utilised to their full potential and data sets are of a high quality
• Support programme managers with project monitoring and case reviews using reports and dashboards
• Routinely monitor data collection across projects and undertake ongoing data cleansing to ensure WIP’s data sets are of a high quality
• Undertake data archiving in line with WIP’s archiving and retention policy
4. Support gathering women’s voices and experiences in order to understand the women who are using WIPs services, and the outcomes and impact of our programmes
• Set up and maintain a bank of women’s experiences from across WIP programmes, working with colleagues in programmes and influencing team
• Working with colleagues to find other creative, qualitative, ways of capturing women’s voices and stories to empower women and show impact of WIP’s services
The job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person Specification:
Skills and Experience
• Experience of data collection, monitoring and evaluation within a service delivery context, or transferrable skills
• Experience of databases such as Salesforce, or the ability to quickly get familiar with new systems as needed
• A proactive approach, effective problem-solving skills and ability to work on own initiative, with minimal supervision
• Effective time management skills, with ability to manage multiple demands and resolve conflicting priorities
• Great attention to detail
•Understanding of support work with women facing multiple barriers, and the challenges associated with collating data for this client group
• Knowledge of GDPR and an understanding of its importance for this role
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